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Worth getting angry about?

Some things are worth getting hot under the collar about, rather than heaving a resigned sigh and changing the channel on the TV.  I suspect that the sordid saga of MP's expenses is one of those subjects - not merely because of the snout-in-trough culture which it reveals, but the very low regard for the electorate which is implied by justifications which demonstrate a mere token nod in the direction of integrity.

 

A close friend of mine recently handed me the papers (dating back to 2007) relating to advice given him by a leading IFA firm in Cardiff.  He had gone there for help in relation to mortgage and related debts, and had been sold a complete package of new financial arrangements.

 

These included, amongst other things; an offset mortgage with a new lender when his existing lender would have done just as well; the consolidation of unsecured debts onto a secured basis; capital-raising without any real prospect of repayment; an interest-only loan where the only (token) repayments were invested in an equity ISA.  And all this with a maximum possible term of 13 years, but with a strong possibility of significantly less time than that over which to rectify the damage.

 

The suitability report given to my friend did, of course, include all the requisite risk-warnings - but to have taken them seriously you would have needed to ignore all the advice.  One was conscious that the advice process involved exchanging one set of financial products for another set, but without any real improvement to one's financial circumstances.  The only definable benefit from all this work was a modest improvement to monthly cashflow - and even on this point, no real advice had been given to help my friend translate that into a quantifiable longer-term benefit.  The linking of an interest-only, offset mortgage to a regular-savings equity ISA appeared gung-ho in the extreme.  But never mind, because the advice was compliant - all the risk-warnings were present!! 

 

Angry?  You bet - I spent my day off working on the analysis and getting more and more angry about the degree of risk to my friend's financial wellbeing that this IFA firm had so casually (but very compliantly) engineered.  It struck me that, even if this had been advice given to a complete stranger and not to my best friend, this is the worst kind of deceit - where thinly-disguised product-churning is foisted upon the public as 'independent financial advice'.  Now that is worth getting angry about - how many others do you think there might be out there who would benefit from your services in sorting similar messes out?


Kevin Moss, 11/05/2009

Feedback:
David Gascoyne11/05/2009 16:23
This degree of churning is mild compared with one on which I am helping my new client to sue. He had £135k in pensions; a Standard Life PPP and a Norwich Union stakeholder. He was paying healthy monthly premiums too. Almost 2 years ago, an IFA transferred the policies to a Clerical Medical PPP with 100%, maximum upfront commission, and put all of the money in the commercial property fund. It is now worth £95k.

The discussion about risk apparently went something like, IFA: "What risk do you want to take?" Client: "I don't want to invest in shares." Period. No suitability letter and no pre-sale personal illustration, according to the client.

The above is only one part of the misselling and we are pursuing the IFA for substantial compensation.

David Gascoyne, 11/05/2009
Duncan Orr11/05/2009 16:33
I refer my honorable friends to the attached http://www.timesonline.co.uk/tol/money/investment/article6255868.ece , please no jokes about "How do you create a small fortune? Give a Bank a large fortune"
Kevin Moss (Guest)11/05/2009 17:08
Thanks Duncan and David for your responses. David is right - his client has been atrociously treated, but crudely so without any evidence of the kind of sleight of hand employed by this Cardiff firm. What intrigued me about my friends case, was the evident care that had been taken to make the advice 'compliant', although the end result was still demonstrably damaging.
Gill Cardy13/05/2009 19:13
I take it you're going to report the firm to the FSA and help your client take his complaint to FOS??
David Jeffreys05/08/2009 14:03
As a society I think we have a problem with over emphasis on form filling/compliance at the expense of proper, considered advice. You sometimes get the impression that the quality of advice is secondary to making sure the paper chase is complete. I recall a quote from one of the BBC top journalists commenting on the recent 'Baby P' childcare tragedy that '.... at the end of a perfect paper trail was a dead child...'